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Use the date of the actual payment, to keep the accounts receivable register intact.Select the Customer name box (one with un-applied payments) and use zero as the payment amount.Click on Receive Payment (or in Customer Center, click on dropdown arrow, click New Transactions then scroll to Receive Payment).In QBD, from Home screen, in Customer’s windowpane: Apply un-applied payments and record a zero-payment. If you see invoices listed as well as payments in a customer register, you probably have unapplied payments.
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The Open Invoices report also displays un-applied payments. The Open Invoices report displays all unpaid customer invoices, for all years through Today. Click on Customers & Receivables/Open Invoices.To access this report, go to the Reports Center: Periodically review the report called Open Invoices in QuickBooks Desktop (QBD) 2 – QuickBooks Online AR” for specific step-by-step guidance. See my next blog post “ QuickBooks Training Pt. If you are using QuickBooks Online, the process is similar, but the “how to” steps are different.
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This article discusses the process of reviewing accounts receivable lists in QuickBooks Desktop. This is a critical part of running your business. One of the best tips we can provide when maintaining your own records is to keep an accurate list of what customers owe you. When you don’t have 24-hour access to a QuickBooks Pro Advisor, it can be daunting to manage your own books.